Privacy Policy
Last Updated: August 27, 2026
Welcome to ActiveCare (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you provide when you visit or use activecare.in .
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what choices you have regarding your information.
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with our Website, we may collect the following information:
Personal Information
You may voluntarily provide information such as:
- Full name
- Phone number
- Email address
- Address or location
- Information submitted through contact or appointment forms
- Any other information you choose to provide when contacting us
Health-Related Information
If you voluntarily provide information relating to your physical condition, symptoms, previous treatment, injury, or physiotherapy requirements for the purpose of requesting an appointment or service, we may process that information only as reasonably necessary to respond to your enquiry or provide healthcare-related services.
Please avoid submitting highly sensitive medical information through general website forms unless specifically requested.
Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General website usage information
This information may be used to understand website performance and improve the user experience.
2. How We Use Your Information
We may use collected information to:
- Respond to your enquiries
- Schedule or manage appointments
- Provide requested services
- Communicate with you about appointments or services
- Improve our Website and services
- Understand website traffic and user behavior
- Maintain website security
- Prevent fraudulent or unauthorized activity
- Comply with applicable legal requirements
We do not use your personal information for purposes unrelated to your interaction with us unless permitted or required by applicable law.
3. Cookies
Our Website may use cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and understand how visitors use the Website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
4. Analytics and Third-Party Services
We may use third-party services such as website analytics, advertising, communication, hosting, payment, or appointment-management services.
These third parties may process certain information according to their own privacy policies and applicable laws.
Where appropriate, we take reasonable steps to use reputable service providers and limit access to information to what is necessary for the relevant service.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information when reasonably necessary with:
- Service providers who assist in operating our Website or business
- Technology, hosting, analytics, or communication providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies when legally required
- Other parties where disclosure is necessary to protect our legal rights, users, or the security of our services
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the Website.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.
The retention period may vary depending on the type and purpose of the information.
8. External Links
Our Website may contain links to third-party websites, social media platforms, maps, or other online services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
9. Children’s Privacy
Our Website is not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing appropriate services. If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
10. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, which may include requesting access, correction, deletion, or information about how your data is processed.
To make a privacy-related request, please contact us using the details below.
We may need to verify your identity before processing certain requests.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
ActiveCare
Website: activecare.in
Email: help@activecare.in
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
